Design, production and maintenance of aircraft and other aeronautical products and parts are defined by a superior regulatory density, by quality requirements and process complexity. Each operative task requires particular capabilities to meet these demands according to the time frame scheduled and with sufficient quality. The qualification of the employees is a decisive factor in order to guarantee smooth business processes. However, newly employed aviation personnel do not necessarily have the capabilities which are needed for the fulfilment of these tasks. Furthermore, aviation legislation, labor law and economic requirements demand the necessity to qualify the employees profoundly.
Aeronautical development activities aim to obtain the type certification, changes to type certification, supplemental type certification or the approval of repair design. The development process and verification that the development meets the applicable and respective valid requirements and specifications as well as the manufacture of the components involve major effort. As soon as aircraft, aeronautical products, components and appliances are released for operation, it must be ensured that their airworthy condition is being maintained at all times during operation. For this purpose aircraft and their components are regularly checked and maintained.
In the safety-, efficiency- and innovation-conscious aviation industry the technical, operational and individual requirements are continuously increasing. Especially qualified experts and managers are under constant pressure to perform increasingly efficient in an international context in order to compensate for the decreasing qualified resources. To apply their expertise target orientedly, leadership and communication skills are indispensable and always needed prerequisites for individual professional success, for sustainable functionality and the innovative ability of a business.
English is the worldwide aviation language. The increase of the strategic importance and globalization of the supply chain in the aerospace industry and the nearly unlimited access to communication media require an adequate and professional command of the English language to master the tasks of one's daily working routine. Besides that, the role communication plays with respect to efficient performance of work in design, production and maintenance of aviation technological products must not be underestimated. Communication problems are the major cause for errors in aviation and there is an endless list of the results of the effects of these errors.