Interview with Eike Nowiszewski

Interview with the head of Training Development and introduction of the team

"The keywords 'training' and 'aviation' have been important to me since the very beginning of my career path. It all began with my officer's track in the German Air Force, where I was deployed in the area of flight operations, and continued with a degree in education, with a focus on professional and adult education, media pedagogy and psychology. Since 2006 I have been a trainer in the field of Human Factors (including team and crew resource management). The issue of quality is also very important for me – and that was true even before I was trained as an auditor. In my last position I led the education and training center of Fraport Security Services GmbH, which included recruitment. Now I'm pleased to be working with my team to drive forward the topic of training at LTT, including all the associated innovations, such as new learning , with a focus on customers' needs. The field of new learning will thus play a central role in training development as well as in methodology and didactics."

You have been on board as head of Training Development at LTT since November 2016. What directional changes are planned in your area over the course of LTT 2.0?

For the Training Development team, this means taking new approaches without losing sight of tried-and-tested solutions. On the one hand, this requires more harmonization and synchronization between all LTT locations – for example through a new, uniform Learning Management System – and, on the other hand, the centralized implementation of development projects.

The topics new learning and digitalization are cropping up more and more as buzzwords in day-to-day business and in the media. What's your position on these, and how is LTT incorporating them in its training?

New learning is an important approach in the field of training. Increasing the quality of basic and advanced training through the use of new media – such as educational videos and 360-degree global panoramas – will play a decisive role in this. Another example is the reorientation of vocational training, where digitalization plays a major role. In this context, the current methodological and didactic approaches in vocational training will be evaluated and, where necessary, revised. Our motto for this is: How do I bring the aircraft into the classroom, and how do I respond to my students as individually as possible?

How different are the new courses, particularly with regard to methodology and didactics?

Not every technological innovation meets all the different customer requirements. So providing good consulting to our customers plays an important role in tailoring our training programs to specific customer needs. This includes talking to them about the methodically and didactically sensible use of these educational technologies. This close cooperation between product management, Training Development, and of course our customers will become increasingly important in the future.

Last but not least, you have the opportunity to introduce your Course Design & Content Managers (CDCM).

The four CDCMs in my team are responsible for structuring the individual training courses in accordance with the requirements and guidelines, and coordinating them both with product management and the technical experts so as to develop them appropriately. Furthermore, they can initiate internal approval of the products with the codetermination committees and submit requests for approval by the responsible regulatory authorities. They support the product from its inception (or the request of the customer) to its completion – before it is transferred to the operational areas where the courses are ultimately held.