Lufthansa Technical Training Management
Marc Wilken - CEO
Marc Wilken has been appointed Managing Director of Lufthansa Technical Training GmbH since July 1, 2021. He began his career in the aviation industry in 2000 as systems engineer at Lufthansa CityLine in Cologne. From 2006, he held various positions in sales, purchasing and finance at Lufthansa CityLine. In 2010, he took over the role of Head of Engine Leasing at Lufthansa Technik. From 2013 until he joined Lufthansa Technical Training, Marc Wilken also took over the sales department of Lufthansa Technik's PD Engine and Customer Support for airlines of the Lufthansa Group.
Marc Wilken was born in Oldenburg in 1971, is married and has two sons. He graduated with a degree in aerospace engineering from the Technical University of Munich and a Master of Business Administration from Ashridge Management College, United Kingdom.
Since July 1st, you have been the managing director of LTT. What were your first impressions?
Due to the distinct welcome culture and the family environment at Lufthansa Technical Training, the start was made easy for me despite the corona crisis and home office. I would like to thank all Lufthansa Technical Training colleagues for that!
In the first few weeks, I got to know the Lufthansa Technical Training staff as very professional and experts in their field of business. I find it very remarkable that aviation training is not just a product, but a passion of all employees.
I am particularly impressed by the high potential of LTT. Implementing a training method such as Online Distance Learning in such a highly regulated environment in a very short time was a great achievement.
Which topics is Lufthansa Technical Training focusing on?
Focus topics are the further development of training via Online Distance Learning, the implementation of online examinations, an innovative new concept for our aircraft type trainings and the cross-qualification of our instructors for future products.
Our openness to the development and implementation of new training methods helps us to use the crisis as an opportunity and to provide our customers with the best possible support during this period. We will also continue to build on flexibility as one of our pillars in order to be able to respond to changing market conditions in the future as well.
What challenges are currently shaping Lufthansa Technical Training?
We notice that the requirements, needs and expectations of our customers and partners have changed as a result of the crisis and we have to flexibly react and adapt accordingly. The enormous cost pressure on airlines and MROs in these difficult times is also leading to a realignment of qualification programs and training for staff in the aviation industry. In addition to reducing direct costs for training measures, increasing employee productivity, e.g. by reducing absence times from operations through shortened trainings, is gaining central importance. We are addressing these requirements by developing digital and hybrid learning offers that allow training programs to be provided to our customers flexibly in terms of time and location.